COVID-19 BCHC Updates & Resources

To help keep updated information in one place, please visit this page for updated facility-wide announcements and closures, resources, and education. While researching information regarding the novel coronavirus (COVID-19), please obtain information from reliable sources, which you will also find listed below.


Press release from Buchanan County Public Health regarding first confirmed case of COVID-19 in Buchanan County

A message form BCHC’s CEO, Steve Slessor – 3/24/20

A message from BCHC’s CEO, Steve Slessor – 4/3/20

BCHC COVID-19 Call Center & Respiratory Clinic

BCHC has opened a call center for COVID-19 related questions and concerns. The BCHC COVID-19 Call Center is open daily from 8AM-8PM and staffed by BCHC nurses under provider supervision. Connect with us by calling 319.332.0894.

Beginning on Monday, March 30th, BCHC will open a respiratory clinic to care for patients with respiratory illnesses to minimize exposure to patients with symptoms or injuries unrelated to a respiratory illness.
Patients with a respiratory illness and symptoms that include fever, cough, and difficulty breathing should call the BCHC Call Center at 319-332-0894 to speak with a nurse to be advised on the next steps before presenting onsite for any service.
The respiratory clinic will be located in the current urgent care space and will be open Monday-Friday from 10am-8:30pm and Saturday-Sunday from 10am-4pm by appointment only.

BCHC Visitor Restrictions


Effective immediately, BCHC is suspending all visitors.  Minors and dependent adults may be accompanied by one adult over the age of 18.  Few exceptions will be made and will be determined on a case by case basis. Thank you for understanding.

Lexington Estate & Oak View Visitor Restrictions

Visitors at Lexington Estate and Oak View are not permitted at this time.

  • To speak with a staff member at Lexington Estate, or to arrange a phone conversation or video chat with your loved one, please call us at (319) 332-0915.
  • To speak with a staff member at Oak View, or to arrange grocery delivery to a homeowner of Oak View, please call 319-332-0940

If you would like to email your loved one a message or photos, please email, and our staff will happily deliver these messages.

BCHC Door Access

Effective immediately, the following entrances are closed under further notice:

•All non-emergency room patients must enter through the main entrance, located on the south side of the hospital.

Urgent care has been temporarily relocated to the Medical Associates clinic space located on the second floor of the medical office building.  The Wound Center has relocated to the specialty clinic area.

BCHC Hospital Service Closures

  • Elective Surgeries
  • Walk-in Labs
  • Screening Mammograms & DEXA Scans at BCHC/Independence
  • Valet Services
  • Nutrition Education
  • Wellness Center
  • Sleep Studies
  • Cardiac Rehab
  • Walk-in appointments at all primary care locations
  • Kid’s Clinic & Online Scheduling at Medical Associates
  • BCHC Gift Shop
  • Please check with your specialist regarding your appointment

BCHC Clinics Updates – Independence, Jesup, Oelwein

Effective immediately, BCHC Family Medicine – Jesup & BCHC Family Medicine – Oelwein will no longer be accepting walk-in patients until further notice as a precautionary safety measure for other patients and staff.  All patients, both established and non-established, must schedule an appointment prior to presenting on-site by calling their primary care provider’s office.

Jesup Office: (319) 827-2242
Oelwein Office: (319) 283-2651

Online scheduling and the Kid’s Clinic at Medical Associates has been suspended until further notice.  All patients, both established and non-established, must schedule an appointment prior to presenting on-site by calling their primary care provider’s office.

Medical Associates: (319) 334-2541

Self-Isolation Information

What is Self-Isolation

Isolation Guidelines for Iowa

Isolation Guidance for Essential Services Personnel 

Self-Quarantine Information

If you suspect you are ill with COVID-19 and do not require medical services, please self-quarantine for 14 days. Symptoms of COVID-19 include:

· Fever
· Cough
· Shortness of breath
· Sore throat

To learn how to self-quarantine please read the following by the CDC:

Remember, self-quarantine also includes having no visitors in your home during your quarantine. Do you part in protecting others!

Buchanan County Homemade Mask Guidance

There is a national shortage of commercially-produced personal protective equipment (PPE), including face masks. While there are many in the public and private sectors working to address this shortage, health care providers may need to rely on homemade masks to prolong the life of the commercially manufactured masks. Buchanan County Public Health Department (BCPH), Buchanan County Health Center (BCHC), and Long-Term Care Centers in Buchanan County are all working together during this time and would like to provide guidance on these mask donations:

  • 100% cotton fabric, tightly woven, minimum of 160 thread count per square inch
  • Ties and tape-100% cotton-white or natural color-minimum ¼ inch thick
  • Nose piece-minimum 4 inches long-plastic coated wire twist ties
  • Mask size when complete-7 inches wide by 3.5 inches long
  • 3 pleats per mask facing upward (from outside view)
  • The mask should have two layers of fabric

There are many different patterns available on the internet, please choose one that meets these specifications above.  Additionally, BCHC is requesting filter pocket masks which can be found here.

Please drop off homemade masks at First Presbyterian Church in Independence locate at 115 6th Ave NW. There will be a tote to collect donations outside of their main door during the church’s office hours of Tuesday-Friday from 8:30-4:00. In our efforts to reduce the spread of COVID-19 please do not deliver these donations directly to any facility.

Medical Supply Donations

We would like to thank our community business partners and community members for their donations of supplies over the past two weeks. We appreciate your generosity, compassion, and support. To best serve our communities, we ask that donations of hand sanitizers, cleaning wipes, and medical PPE including gloves, surgical masks & n95 masks, & gowns be delivered to the following location:

Buchanan County Public Health
1413 1st St. W – Independence
Please call first to arrange drop-off at 319.332.0860

External Resources

Iowa Department of Public Health

Centers for Disease Control

Iowa COVID-19 Information

Buchanan County Public Health Facebook Page

Buchanan County Health Center Facebook Page

Lexington Estate at Buchanan County Health Center Facebook Page